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Employment

Digital Transformation

AI Chatbots Take Over Call Centers

Reading Time: 2 minutes COVID-19 has taken a toll on all the industries and forced people to work remotely – leading to a shortage of staff at the workplace. Brian Pokorny, the IT director of Otsego County, New York, had to fire 50% of his team, mainly call center employees, on account of the Read more…

By AI Bytes, 6 years6 years ago
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