Humanistic Automation Made Possible With Bots

Reading Time: < 1 minutes Automation, also called Labour-saving technology, as the name suggests, is a technology to perform a process with minimum human assistance. Automation offers efficiency, lower costs, enhancements customer interactions, multi-lingual capabilities, and frees up time to do more important tasks at hand. But customers are often fickle-minded, so instead of just Read more…

AI As A Valuable Crisis Management Tool

Reading Time: 2 minutes The sudden global transmission of Coronavirus pandemic is causing widespread fear and uncertainty around the world. Business is drastically getting affected and are unable to manage surging volumes of customer calls. Artificial Intelligence ensures exceptional customer experience during this highly unpredictable environment. Conversational AI will help bring calm to chaos. Read more…