{"id":521,"date":"2020-06-02T11:27:37","date_gmt":"2020-06-02T05:57:37","guid":{"rendered":"https:\/\/aimonks.com\/aibytes\/?p=521"},"modified":"2020-06-02T11:27:38","modified_gmt":"2020-06-02T05:57:38","slug":"tcn-adds-list-management-services-to-its-cloud-contact-center-platform","status":"publish","type":"post","link":"https:\/\/aimonks.com\/aibytes\/2020\/06\/02\/tcn-adds-list-management-services-to-its-cloud-contact-center-platform\/","title":{"rendered":"TCN Adds List Management Services To Its Cloud Contact Center Platform"},"content":{"rendered":"<span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">&lt; 1<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>\n<p><strong>TCN, Inc<\/strong>., a leading provider of cloud contact center technology, announces the launch of<strong> List Management Services (LMS)<\/strong>. LMS is an addition to TCN&#8217;s robust cloud contact center platform, which enables contact centers to <strong>streamline <\/strong>and <strong>optimize <\/strong>lists for connecting.<\/p>\n\n\n\n<p>LMS makes it easier for the clients to integrate data from disparate sources while saving time, reducing errors, and improving <strong>omnichannel visibility<\/strong>.<\/p>\n\n\n\n<p>LMS focuses on <strong>elevating the client&#8217;s business operations<\/strong> and allows deployment of more omnichannel functions to TCN&#8217;S contact center platform.<\/p>\n\n\n\n<p><strong>Key Benefits of LMS:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>A central data repository(and outside inputs&#8217; connection point)<\/li><li>Advanced management of data(draw upon data gathered for advanced decision processing)<\/li><li>Increased visibility (and easier API access)<\/li><li>Greater administrative efficiencies (saves time and efforts in managing data and reduces the potential for errors)<\/li><li>Gateway to omnichannel functionality (e.g., two-way SMS and customer chat enhancements)<\/li><\/ul>\n\n\n\n<p>TCN&#8217;s LMS enables any call center to interact with their data in <strong>real-time<\/strong>. It allows the data to become enriched, parsed, or filtered on an unlimited amount of <strong>customizability<\/strong>, making interaction with data more accessible than it ever has been.<\/p>\n\n\n\n<p>#AIMonks #AI #ArtificialIntelligence #TCN #LMS #ListManagementServices #Launch #Omnichannel #Data #Management #API #Customizability<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">&lt; 1<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> TCN, Inc., a leading provider of cloud contact center technology, announces the launch of List Management Services (LMS). LMS is an addition to TCN&#8217;s robust cloud contact center platform, which enables contact centers to streamline and optimize lists for connecting. LMS makes it easier for the clients to integrate data [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":522,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51],"tags":[35,24,452,25,453,31,371,449,448,451,450,447],"class_list":["post-521","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovation","tag-ai","tag-ai-monks","tag-api","tag-artificial-intelligence","tag-customizability","tag-data","tag-launch","tag-list-management-services","tag-lms","tag-management","tag-omnichannel","tag-tcn"],"rttpg_featured_image_url":{"full":["https:\/\/aimonks.com\/aibytes\/wp-content\/uploads\/2020\/06\/business-4271251_640.png",515,640,false],"landscape":["https:\/\/aimonks.com\/aibytes\/wp-content\/uploads\/2020\/06\/business-4271251_640.png",515,640,false],"portraits":["https:\/\/aimonks.com\/aibytes\/wp-content\/uploads\/2020\/06\/business-4271251_640.png",515,640,false],"thumbnail":["https:\/\/aimonks.com\/aibytes\/wp-content\/uploads\/2020\/06\/business-4271251_640-150x150.png",150,150,true],"medium":["https:\/\/aimonks.com\/aibytes\/wp-content\/uploads\/2020\/06\/business-4271251_640-241x300.png",241,300,true],"large":["https:\/\/aimonks.com\/aibytes\/wp-content\/uploads\/2020\/06\/business-4271251_640.png",515,640,false],"1536x1536":["https:\/\/aimonks.com\/aibytes\/wp-content\/uploads\/2020\/06\/business-4271251_640.png",515,640,false],"2048x2048":["https:\/\/aimonks.com\/aibytes\/wp-content\/uploads\/2020\/06\/business-4271251_640.png",515,640,false],"hestia-blog":["https:\/\/aimonks.com\/aibytes\/wp-content\/uploads\/2020\/06\/business-4271251_640-360x240.png",360,240,true]},"rttpg_author":{"display_name":"AI Bytes","author_link":"https:\/\/aimonks.com\/aibytes\/author\/aibytes_kashika\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/aimonks.com\/aibytes\/category\/daily-bytes\/innovation\/\" rel=\"category tag\">Innovation<\/a>","rttpg_excerpt":"Reading Time: &lt; 1 minutes TCN, Inc., a leading provider of cloud contact center technology, announces the launch of List Management Services (LMS). LMS is an addition to TCN&#8217;s robust cloud contact center platform, which enables contact centers to streamline and optimize lists for connecting. LMS makes it easier for the clients to integrate data&hellip;","_links":{"self":[{"href":"https:\/\/aimonks.com\/aibytes\/wp-json\/wp\/v2\/posts\/521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aimonks.com\/aibytes\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aimonks.com\/aibytes\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aimonks.com\/aibytes\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/aimonks.com\/aibytes\/wp-json\/wp\/v2\/comments?post=521"}],"version-history":[{"count":1,"href":"https:\/\/aimonks.com\/aibytes\/wp-json\/wp\/v2\/posts\/521\/revisions"}],"predecessor-version":[{"id":523,"href":"https:\/\/aimonks.com\/aibytes\/wp-json\/wp\/v2\/posts\/521\/revisions\/523"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aimonks.com\/aibytes\/wp-json\/wp\/v2\/media\/522"}],"wp:attachment":[{"href":"https:\/\/aimonks.com\/aibytes\/wp-json\/wp\/v2\/media?parent=521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aimonks.com\/aibytes\/wp-json\/wp\/v2\/categories?post=521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aimonks.com\/aibytes\/wp-json\/wp\/v2\/tags?post=521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}